Opened 12 years ago

Last modified 11 years ago

#33 new enhancement

Fault entries and work requests.

Reported by: Gavin Owned by:
Priority: major Milestone: 0.x - Future
Component: gnuMims - application general Version: trunk
Keywords: Cc:

Description (last modified by Gavin)

  • Fault entries are basic entries from the customer reporting a fault.
  • This fault or work request would be non-critical otherwise a callout would have occurred instead.
  • One way to do this would be to have a standing task that fault reports can be made against. These could then be moved to an appropriate task or a new task created for the fault.
  • A better way is to create a task when the fault is entered and populate the task description either from an entry field or the fault.

Change History (3)

comment:1 Changed 12 years ago by Gavin

Component: Tserver - server admingnuMims - application general

comment:2 Changed 12 years ago by Gavin

Description: modified (diff)
Summary: Fault entriesFault entries and work requests.

comment:3 Changed 11 years ago by Gavin

Milestone: 0.8 - Purchasing and Work Requests0.x - Future
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